As a fully insured and experienced company,
with PI, employers, contract and public liability
insurance, we tailor our service to meet your needs.



Please read these terms carefully before using our site.

What's in our “terms of service”?

These terms of service (together with any other documents referred to in them) tell you the directive of using our website located at http://www.arcplan.co.uk (our site), whether as a guest or a client user. Use of our site includes accessing, browsing or signing up to use our site.

How to contact us

“We” are a limited liability company registered in England and Wales. “We” are a trading name of a UK-registered company. Our registered office and main trading address is 20-22 Wenlock Road, London, N1 7GU. To contact us, please use the “chat live” button on our website or email, [email protected]

By using our site, you accept these terms of service

By using our site, you confirm that you have read and accept these terms of service and that you agree to comply with and be bound by them. If you do not agree to these terms of service, you should refrain from using our site.

Other documents that will apply to you, if you use our site

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

  • If you purchase services from our site, our Terms and Conditions will apply to such purchases.

Addendums to our terms of service

As we are a progressive company, we amend these terms of service from time to time to stay in compliance with regulation changes. We urge you to understand that these terms will be relevant to your use, based on the time you utilized and placed an order of service from us. We would advise you to download and keep a copy of these terms of service when you engage our site. As they continually evolve in line with regulatory requirements.

Upcycle of our website

We may update our site, or change the content on it, based on regulation changes, including to reflect changes to our services (including the packages we offer). However, please note that any of the content on our site may be out of date at any given time and we are under no obligation to update it.

We can't guarantee that our site, or any content on it, will be free from errors or omissions, as policy and regulations change outside of our control.

We may withdraw our site

Although you can use and access our site for free, if you choose to purchase our service, you will have to pay for them.

In exceptional circumstances, we reserve the right to suspend or terminate our site due to business or operational reasons.

You are responsible for your access requirements to our site.

Keeping your account details safe

When provided or if you choose your username and password to our services, you are responsible to secure its privacy and security for all intents and purposes, including illegal or legitimate use and purpose.

“We” have the right to disable the account, if proven to contradict these rules and terms of service.

The use of the username and password should be limited to only the user of our services and should not be shared with any third party, without prior confirmation from Arcplan.co.uk You are responsible for the acts and omissions of any third parties who use your username or password (if applicable) to access our site, whether fraudulently or not, and you agree to reimburse us on demand for any loss we may suffer as a result of such use.

How you may use our website material

We are the owners of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes without obtaining a license or other written consent to do so from us or our licensors.

Evolving policy and information

We make reasonable efforts to update the information and content provided on our site. We make no representations and give no warranties or guarantees, whether expressed or implied, that such information and content is accurate, complete or up-to-date.

Unlawful use of this site

This site is to be used in a lawful manner at all times. You are prohibited from:

  • Using this site in any unlawful or fraudulent manner.
  • To replicate, download or re-use on the website's content.
  • Using this site to pursue any advertising methods (spam).

Uploading files to the Client Portal

Whenever you make use of a feature that allows you to upload content to our site, such content must be accurate (where it states facts) and be genuinely held (where it states opinions) and must not:

  • Contain any material which is defamatory or inaccurate of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote indecent or sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe or violate any copyright, database right or trademark of any other person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty, or a duty of confidence.
  • Promote any illegal activity or intend to defraud, swindle or deceive other users of our site.
  • Be in contempt of court.
  • Be threatening, abuse or invade another’s privacy or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm, or annoy any other person.
  • Be used to impersonate any person or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us if this is not the case.
  • Relate to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium rate telephone numbers).
  • Disseminate or otherwise disclose another person's personal information without his or her prior permission, or collect or solicit another person's personal information for commercial or unlawful purposes.

You must ensure that any content you upload to our site complies with the content standards set out above and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us (and other users of our site, if appropriate) an irrevocable, perpetual, worldwide, royalty-free license to use, store and copy that content in providing any services to you. We may also use such content for marketing purposes, unless you have asked us not to.

We have the right to remove any content you upload to our site if, in our opinion, it does not comply with the content standards set out above. You are solely responsible for securing and backing up your content.

Viruses and Spyware

Although we take precautions, We cannot guarantee that our site will be secure or free from bugs or viruses, and, you should use your own virus protection software.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Backlinking and Affiliate marketing

Our site may contain links to other websites and resources provided by third parties, including, without limitation, advertisers.

We have no control over the contents of those websites or resources or their availability, and any links to them are provided for your information only.


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